headus 3D tools headus 3D tools / 3D scans
Support Forums
 
 FAQFAQ   SearchSearch    UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
headus 3D scans

USB-C dongle?

 
Post new topic   Reply to topic
View previous topic :: View next topic  
Author Message
chikega



Posts: 2
Joined: 24 May 2019

PostPosted: Mon Jan 19, 2026 3:37 pm    Post subject: USB-C dongle? Reply with quote

Hi Phil,
It seems all the new computers these days have only USB-C ports like my MPB 2024 M4 ARM. I purchased an USB-C adaptor for the USB dongle - but it appears my MPB is not recognizing the Dongle "not found".

Cheers,

Gary
Back to top
View user's profile Send private message
headus
Site Admin


Posts: 2907
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Tue Jan 20, 2026 8:32 pm    Post subject: Reply with quote

Actually the problem is more likely that things broke for the USB dongles in a macos update a few years back, so probably not a USB-A vs USB-C issue. Email me a screenshot of the licensing GUI and I can generate a USB-less activation key for you.

Phil
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum


Powered by phpBB © 2001, 2005 phpBB Group