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headus 3D scans

v2 licensed not opening

 
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SMcQ



Posts: 9
Joined: 30 Mar 2006

PostPosted: Mon Oct 01, 2007 9:44 pm    Post subject: v2 licensed not opening Reply with quote

The latest beta, August 30, works fine, but the bugfix v2 does not open when I click the test button. No problem recognizing the new license key, it just won't actuate past the first button box. I noticed another post stated a problem with drag and drop, so this may be related. Windows XP Home, P4, nVidia Gforce go 5600.

SMcQ
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EnigmaMachine



Posts: 13
Joined: 11 Aug 2005
Location: Virginia, USA

PostPosted: Mon Oct 01, 2007 10:45 pm    Post subject: Reply with quote

I believe I'm experiencing the same issue.

I just installed UVLayout v2 Professional build 2.00.02 and found that howin32.exe opens and it accepts my license. However cysliceP.exe is hanging, displaying only a blank white screen until I close it. I then tried build 2.00.01 and found that it behaved the same. This occurs if I use the 'Test' button or double click uvlayout.exe directly.

UVLayout Beta v1.22 works as expected.

MSI P965 Neo-F motherboard
Intel Core 2 Duo E6600 @ 2.4GHz
4GB RAM
GeForce 7600 GS 512MB
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headus
Site Admin


Posts: 2894
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Mon Oct 01, 2007 10:51 pm    Post subject: Reply with quote

Sorry, the v2 releases wont work until I issue you all a new license. Actually I'm doing that right now, but its a slow process because I have to do each one by hand (ie I don't have a "Send new license to everyone" button handy). So far I've done about 20%, from oldest to most recent, so might get 50% done today before I get too bored, and will do the remainder tomorrow.

Phil
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EnigmaMachine



Posts: 13
Joined: 11 Aug 2005
Location: Virginia, USA

PostPosted: Mon Oct 01, 2007 10:59 pm    Post subject: Reply with quote

Ahh, I see.

Thanks Phil.
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ghib



Posts: 27
Joined: 02 Feb 2007

PostPosted: Tue Oct 02, 2007 1:27 am    Post subject: Reply with quote

I actually wrote up a bug thread about this yesterday but for some reason didn't get submitted (probably human error on my part).

Thanks for the new license Phil, it's appreciated, and must be a very tedious process sending all those mails out.

p.s. I rolled back from the latest release (iuvlayout-pro-2.00.02.exe) to (iuvlayout-pro-2.00.01.exe) with the same result so I rolled back again to the last beta release which works fine.
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headus
Site Admin


Posts: 2894
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Wed Oct 03, 2007 9:33 pm    Post subject: Reply with quote

All done! I've updated everyone's licenses on their Support Details pages. If you haven't received email about this, check your spam collection folders, or just send me email and I'll resend it.

Phil
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