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Uninstall / UPdate Problems

 
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redspark



Posts: 22
Joined: 16 Dec 2005
PostPosted: Fri Aug 31, 2007 7:53 am    Post subject: Uninstall / UPdate Problems Reply with quote
When I go to uninstall my old copy of UVLayout so that I can update, the uninstall program tells me it can't find the MSI file for it and wont uninstall. I can install the new version without the old one being uninstalled.

Any suggestions? Thanks.

James
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headus
Site Admin


Posts: 2894
Joined: 24 Mar 2005
Location: Perth, Australia
PostPosted: Fri Aug 31, 2007 5:57 pm    Post subject: Reply with quote
"I can install the new version"

I'm assuming you actually meant can't install in that sentence ... actually, I make that sort of typo myself quite often!

Anyway, I've only ever had one other person report a similar problem. The brute force uninstall involves running regedit to delete some entries ...

http://www.headus.com/phpbb/viewtopic.php?t=137

Its worth a try.

Phil
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redspark



Posts: 22
Joined: 16 Dec 2005
PostPosted: Mon Sep 03, 2007 5:05 pm    Post subject: Reply with quote
Sorry. I'm forever forgetting to reread my subject lines. Smile Thanks, I'll give the regedit a shot.
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