headus 3D tools headus 3D tools / 3D scans
Support Forums
 
 FAQFAQ   SearchSearch    UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
headus 3D scans

Crashing in windows 7

 
Post new topic   Reply to topic
View previous topic :: View next topic  
Author Message
deancarp



Posts: 2
Joined: 08 Feb 2010

PostPosted: Mon Feb 08, 2010 3:52 pm    Post subject: Crashing in windows 7 Reply with quote

Why is this happening and how do I fix it asap! Sad
Back to top
View user's profile Send private message
headus
Site Admin


Posts: 2902
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Mon Feb 08, 2010 8:15 pm    Post subject: Reply with quote

Sorry, I need more info about how its crashing before I can fix your problem. As far as we know, UVLayout works fine under Windows 7, so whatever you are experiencing isn't a common problem.

Phil
Back to top
View user's profile Send private message Send e-mail Visit poster's website
deancarp



Posts: 2
Joined: 08 Feb 2010

PostPosted: Tue Feb 09, 2010 8:37 am    Post subject: more info on crash Reply with quote

While I am working with a model and edit UVs in the interface; the program completely crashes during workflow, with an error that says:

uvlayoutP v2.04.01 2008/12/12 15:15:21

Fatal error detected! Stack dump follows:

7b95e68a 41b5a5ba 5bd1d5aa 43adc6bc 43b5a3b2 5ba6d2aa
48a1c6cc 4fb5a5c8 5ba6d2aa 38d7c6b9 4fb5d7c9 5ba4a0aa
4ad3c6cb 3db5d7bd 5bd4d2aa 42d1c6b9 3ab5d0ba 41b5a5ba
5bd1d5aa 43adc6bc 43b5a3b2 5ba6d2aa 48a1c6cc 4fb5a5c8
5ba6d2aa 38d7c6b9 4fb5d7c9 5ba0a0aa 4ed3c6cf 3db5d3bd
5bd0d2aa 3fd1c6bd 3ab5d4ba 41b5a5ba 5bd1d5aa 43adc6bc
43b5a3b2 5ba6d2aa 48a1c6cc 4cb5a5b2 5ba6d1aa 38adc6b9
4cb5d7cc 5ba0a5aa 4ed6c6cf 38b5d3be 5bd0d1aa 3fd0c6bd
42b5d7ce 41b5a5ba 5bd1d5aa 43adc6bc 43b5a3b2 5ba6d2aa
48a1c6cc 4cb5a5b2 5ba6d1aa 38adc6b9 4cb5d7cc 5baca5aa
42d6c6b8 38b5dfbe 5ba7d1aa 4ad0c6c8 42b5a2ce 41b5a5ba
5bd1d5aa 43adc6bc 43b5a3b2 5ba6d2aa 48a1c6cc 4db5a5b3
5ba6d0aa 38acc6b9 4db5d7cf 5ba4a2aa 4ad1c6cb 3fb5d7bf
5bd4d0aa 42d3c6b9 43b5d3cf 41b5a5ba 5bd1d5aa 43adc6bc
43b5a3b2 5ba6d2aa 48a1c6cf 43b5a2bd 5ba7deaa 3fa2c6b8
43b5d6ba 5badd5aa 43a6c6b9 48b5dec8 5ba6deaa 4ba4c6cb
4db5d3c9

Please save this file as it may hold crucial details
on what caused the crash, and that helps us to
fix the bugs and make better software. Thanks!


any direction would be appreciated:)

Thanks
Back to top
View user's profile Send private message
headus
Site Admin


Posts: 2902
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Tue Feb 09, 2010 6:06 pm    Post subject: Reply with quote

Thanks for the stack dump. It looks like its having problems reading the keys file, so I'd make sure that the key string is just like you see it on your uvlayout.com Support Details page.

Phil
Back to top
View user's profile Send private message Send e-mail Visit poster's website
AndreasNe



Posts: 1
Joined: 21 Feb 2010

PostPosted: Sun Feb 21, 2010 3:26 am    Post subject: Reply with quote

I have the same Problem. The Program Crash if i go to UV-View or Render. I become no failure at the Screen, the UVLayout only hangs up.

Can you Help me?

MfG
Andreas
Back to top
View user's profile Send private message
headus
Site Admin


Posts: 2902
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Sun Feb 21, 2010 5:45 pm    Post subject: Reply with quote

Are you getting a stack dump? If yes, then that'll tell me where your problem is.

Phil
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum


Powered by phpBB © 2001, 2005 phpBB Group