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headus 3D scans

Hesitant to upgrade or continue support

 
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cgbeige



Posts: 52
Joined: 20 May 2009

PostPosted: Thu Nov 26, 2009 4:33 pm    Post subject: Hesitant to upgrade or continue support Reply with quote

Hey Phil,

I'm near the end of my year hobbyist support and I'm debating continuing or upgrading for two reasons: the undo refresh bug with OS X isn't fixed. I also don't want to upgrade to pro because I hate dongles (more specifically the crappy software that comes with them). I already have one for vray that's annoying so I don't want another. But I wouldn't consider upgrading unless I knew the refresh bug was going to be fixed. Have you tried to sort it out with Apple or whoever maintains x11 on OS X?
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headus
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Posts: 2894
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Thu Nov 26, 2009 7:02 pm    Post subject: Reply with quote

I was hoping that Snow Leopard might make a difference, but I just did some testing then and the missing redraw bug is still there.

Actually, I'd forgotten all about this, so thanks for the kick in the pants! I probably wont get to look at it for another month though with travel and holidays coming up. There's no penalty for you to hold off on the subscription renewal if you want to wait until the problem is fixed ... you can renew at any time for the same price.

Phil
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cgbeige



Posts: 52
Joined: 20 May 2009

PostPosted: Thu Nov 26, 2009 7:06 pm    Post subject: Reply with quote

ah - good to hear. As long as it's on your radar to get fixed in the next year, I'm happy to pay the maintenance support cost.
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headus
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Posts: 2894
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Thu Nov 26, 2009 7:44 pm    Post subject: Reply with quote

Thanks for the vote of confidence!

Phil
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