headus 3D tools headus 3D tools / 3D scans
Support Forums
 
 FAQFAQ   SearchSearch    UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
headus 3D scans

My key had expired.

 
Post new topic   Reply to topic
View previous topic :: View next topic  
Author Message
Kattey_



Posts: 6
Joined: 08 Jul 2007

PostPosted: Tue Nov 18, 2008 9:07 pm    Post subject: My key had expired. Reply with quote

Hello.
I bought UV Layout while it was still in beta. I noticed that support licence had expired recently but before I could get another year of support, my key had expired as well.

Can you please, explain what is going on? I was promised that even if I won't be able to update I can continue to use UV layout as I have it now.

Kattey

P.S. by some reason I was unable even reach my account at first as system said that there were no such thing.
Back to top
View user's profile Send private message
headus
Site Admin


Posts: 2873
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Tue Nov 18, 2008 9:42 pm    Post subject: Reply with quote

You do have a permanent license, but its an Ether license, which means
its tied to a specific PC. Have you changed your PC or networking hardware?

If you run the licensing GUI, what "Ether" ID does it report? I can
generate a temp license for that, and if it works out, will email the
paperwork for a permanent transfer.

Phil
Back to top
View user's profile Send private message Send e-mail Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum


Powered by phpBB © 2001, 2005 phpBB Group