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headus 3D scans

Death of a dongle

 
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Haiasi



Posts: 3
Joined: 19 Sep 2008

PostPosted: Tue Oct 07, 2008 9:17 pm    Post subject: Death of a dongle Reply with quote

I'm going to be purchasing a professional version of UVLayout soon for school work, personal work, and future career-related work.

If I were to purchase a professional version and somewhere down the line the dongle simply just stops working, as things sometimes do, will I really have to spend another $300+ to replace it? I always take excellent care of my hardware just to clear that up.
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headus
Site Admin


Posts: 2873
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Tue Oct 07, 2008 10:09 pm    Post subject: Reply with quote

"will I really have to spend another $300"

If it just stops working withing the first 12 months, post it back here and we'll supply a free replacement. After that first year, as long as the original is returned to us, you'll be able to order a replacement for $100.

However, if its lost or stolen (and can't be returned), then yes, you'll need to purchase a new license, and that's why we recommend insurance.

Phil
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