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headus 3D scans

unknown fatal error with vista

 
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Jeremy



Posts: 3
Joined: 10 Apr 2007

PostPosted: Tue Apr 10, 2007 8:53 pm    Post subject: unknown fatal error with vista Reply with quote

I just got the beta license but UVlayout is not running for me with Vista. It gives me a fatal error as soon as the program is launched. I'm running the 32 bit version with a Quadro. Any ideas?
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headus
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Posts: 2894
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Tue Apr 10, 2007 9:03 pm    Post subject: Reply with quote

Is there any more info with the fatal error message? I'm wondering if its been generated by Windows, or if its my own internal error code thats generating it.

Thanks,

Phil
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Jeremy



Posts: 3
Joined: 10 Apr 2007

PostPosted: Tue Apr 10, 2007 10:48 pm    Post subject: Reply with quote

the program still seems to be launching, but the error is killing the tools palette. The program window continues working though. Also if I hit the "don't show this message again" radio button it will error on that as well causing everything to shut down.
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headus
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Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Wed Apr 11, 2007 12:18 am    Post subject: Reply with quote

OK, sounds bad. I've had other people reporting that it worked fine under Vista, but I haven't confirmed that myself yet. All I can think of is to remove the installation, download it again and re-install it ... maybe something got corrupted?

Phil
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Jeremy



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Joined: 10 Apr 2007

PostPosted: Wed Apr 11, 2007 6:07 pm    Post subject: Reply with quote

I redownloaded a couple different versions to try and each one had the same error. Not sure what else to try, using all the latest video drivers..hmmm...
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headus
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Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Wed Apr 11, 2007 6:58 pm    Post subject: Reply with quote

Bummer. Sorry, but theres not much I can do until I get Vista installed here and can replicate the problem. All I can suggest is to try another PC in the meantime.

Phil
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