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headus 3D scans

Mac mini (2018) / macOS Mojave - Dongle no show in headus

 
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bloggins



Posts: 1
Joined: 01 Jun 2019

PostPosted: Sat Jun 01, 2019 5:51 am    Post subject: Mac mini (2018) / macOS Mojave - Dongle no show in headus Reply with quote

Hi,

when I go to system report (about this Mac), a USB Dongle does appear as plugged in. If I remove the dongle, it does not appear in system report.

However, when I launch headus, I can't proceed to the app, due to dongle not found status.

- have disabled SID (csrutil disable)
- Installed proper version of X11
- right click to open app (gatekeeper)
- restarted like 50 times

I've also installed codemeter / wibu to see if that would help make the dongle appear in headus app. (I needed to install this for another app - propellerhead reason which also uses a dongle).

my next step is to uninstall and reinstall X11 and headus to see if that works. but am at a loss as to what to do. have lost faith in humanity.

thanks
ben
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headus
Site Admin


Posts: 2873
Joined: 24 Mar 2005
Location: Perth, Australia

PostPosted: Mon Jun 03, 2019 7:14 pm    Post subject: Reply with quote

Please send me a direct email (architec@headus.com.au) with a screenshot of the licensing GUI running.

Phil
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